Unit 6 Assignment Example | Topics and Well Written Essays - 250 words

Unit 6 - Assignment Example For the sake of customer safety and service, a similar language needs to be in place. The employees need to maintain excellent public relation patterns with the target customers. In doing so, customers feel welcomed and valued. It also promotes the business sales. In another way, a few employees without English knowledge may feel left out and alienated from others who are quick in expressing themselves in English. They may think they are being gossiped in the workplace. Differences in workplace subsides managers institute such changes. The disciplinary action needs to be clear to everyone. The disciplinary policy in workplace ensures that every member sticks to the directives. The employees are hence aware of the repercussions that accompany breaking of the law. Knowledge of the effects of law breaking will deter them from poor acts in the workplace. Therefore, in personal view, measures enforcing English speaking only at the workplace are good if implemented well. They result to good customer care and an improvement in public relation patterns (Ekkens and Winke 270). Ekkens, Kristin, and Paula Winke. â€Å"Evaluating Workplace English Language Programs.† Language Assessment Quarterly 2009 : 265–287. Retrieved from